Legal
Privacy policy
Effective date: March 7, 2026 · Last updated: October 28, 2026
FendLand is a privacy product. We work for you, not for the data brokers. Here is how we handle your information, short version first.
The short version
What we collect
Your account details, what you give each feature (messages you scan, the details we search and file with to remove you, numbers you protect), and standard device, usage and payment information. More
Why
To find where your information is published and get it removed, to protect you from spam and fraud, and to run the service: sign-in, payments, support, security, messages to you, records of your consent, and learning which features and ads work. More
Who receives it
The data brokers you ask us to remove you from, and the companies that run parts of FendLand for us, such as hosting, email, payments, AI, analytics and ad measurement with Meta. Your iPhone text filter works on your phone and does not send us your texts. More
What we don’t do
We do not sell your personal information. We do not send your details to a broker except to remove you, with the authorization you signed. More
Your controls
Delete your account and its data, ask for a copy or a correction, revoke your removal authorization, choose which sites we file with, turn off ad measurement on the web, and unsubscribe. More
Questions
Email privacy@fendland.com.
Full details
1. Who we are
FendLand and fendland.com are run by 97Dev LLC. This policy covers our website, our iPhone and Android apps, and the services behind them. How we protect our systems is on our Trust & Security page, and cookies and ad controls are in our Cookie Policy.
2. What we collect
What you give us
- Your account: email and password, or the name and email Google or Apple shares if you sign in with them.
- Messages you paste into the Message Scanner, and any sender number you add.
- Your removal profile: your name and any former names, phone, mailing address and past cities, and email. Date of birth is optional.
- Your removal authorization: the name you sign with, the date, and the letter made from it.
- Phone numbers you enroll in Phone Protection, numbers you add to your never-block list, and numbers you report.
- For Wire Fraud Protection: the emails you forward to your FendLand address and your closing details. For Title Watch: the property and owner names you enter.
- Evidence Log notes, offer-link settings, support chats and messages, and your notification settings.
- If you ask the free Exposure Check to email you: your email and the details you entered.
What we collect automatically
- IP address, device and app details, and server logs.
- How you use the website and apps (pages and screens, buttons, steps in sign-up), through our analytics and ad-measurement tools (Section 4).
- Cookies and similar technologies (Cookie Policy), and a push token if you allow notifications.
- Error and crash reports.
- Feature data described in Section 5, such as an unknown caller's number on Android, or iPhone text filter counts.
What we get from others
- From data-broker and people-search sites: whether they list you, and their replies to the removals we file for you.
- From phone data providers: carrier, line type, caller name and SIM-change information for phone numbers.
- From a title or escrow company protecting your closing: your name, contact details, property address and closing date.
- From someone using your offer link: what they choose to submit to you (Section 5).
- From the app stores and our payment processors: your purchase and subscription status.
- From Meta and other ad platforms: which ad or campaign brought you to us, if any.
3. How we use it
- To provide the service: find where you are listed, file and follow up on removals, check they worked and watch for re-listings, scan messages, block spam texts and calls, and watch your phone number and closing for fraud.
- To improve detection: we use scanned messages and reports, with contact details removed where we can, to spot new spam and scam wording.
- To keep records of your consent and of what we did on your removals, including the IP address and device you signed from.
- To send you emails, notifications and, if you agree, texts (Section 6).
- To process payments and subscriptions, and to answer support requests.
- To keep FendLand secure, prevent abuse and enforce free-use limits.
- To understand how FendLand is used, and to measure and improve our advertising (Ad measurement).
- To meet legal obligations and protect our rights.
5. How each feature handles your data
Exposure Check
- We search broker sites with your name, city and state, and a few with your phone or street address. We never search with your email.
- The free check keeps no record of who ran it. The app's free scan keeps its result for 7 days so it can be carried into a new account, and keeps a scrambled code so each person gets one free scan.
- In your account, scans also use your former names and cities, and an age range from your date of birth if you gave one, to tell you apart from people with the same name. With Shield Pro we re-check sites on a regular schedule.
- If you ask the free check to email you, nothing is sent until you confirm the address. We then re-check those sites and email you when one newly lists you. One click unsubscribes.
Removal Center
- Authorization: you sign once. We keep the signed letter, with the date and the IP address and device you signed from, as proof that you asked us to act.
- Filing: we send each broker your removal details by email or through its own form (Section 4). You can choose sites we should not contact.
- Replies: we store broker replies, remove dates of birth, Social Security and card numbers from them, and use AI to read what the broker wants.
- Checking and re-listing: we re-read broker sites to confirm removals and watch for re-listings, and file again when you are re-listed.
- Revoking: revoke your authorization in the app's Settings and we stop filing, following up and re-checking. A broker keeps what it already received under its own policy.
Message Scanner
A message you paste is sent to our servers to be checked, with any sender number you add, which we look up. Signed in, the scan is saved to your history until you delete it. Without an account, it is checked and not saved. When our rules are unsure, the message text may go to our AI provider; the sender number and your account do not. In the app, the AI features switch (Settings → Legal) turns this off for your scans.
Spam Protection: Texts
- Filtering happens on your iPhone. The text filter sorts texts from unknown senders on the phone itself. It makes no network requests, and it does not send the texts, the senders' numbers or its decisions to FendLand or anyone else. iOS never shows it iMessages or texts from your contacts.
- Counts. The app tells us whether the filter is on and how many texts it has flagged. These counts are linked to your account and go to our analytics.
- Reports you choose to send. If you report a text from Messages, iOS sends us a scrambled form of the sender's number, when it arrived and how the filter scored it. Not the text, and not your account. We delete reports after 90 days.
- Turn the filter off any time in iOS Settings > Apps > Messages > Unknown & Spam.
Spam Protection: Calls
On iPhone, calls are matched on the phone against a list the app downloads; your never-block list is saved to your account so it follows you. On Android with Shield Pro, when an unknown number rings, the app sends that number, without your account, to check it against our spam list. We do not record calls, and we do not save the caller's number apart from routine server logs.
Community Blocklist and number reports
When you scan a spam message with a sender number, or report a number, that number counts toward our shared blocklist. Others see only totals. We keep a record of your own vote, linked to your account, so it counts once; it is deleted with your account. Leave the number out to skip this. Reports on our public number pages use fixed answers, and count each visitor once with a scrambled form of their IP address; they are deleted after a year.
Phone Protection
To watch the numbers you enroll for port-out and SIM-swap fraud, we ask a phone data provider for each number's carrier, line type and SIM-change status on a regular schedule, keep a baseline, and alert you when it changes. Alert advice is written with AI from the carrier and line-type changes only, never the number. This is separate from call blocking: it checks your own number, not the calls you receive.
Wire Fraud Protection
Emails you forward to your FendLand address are checked for signs of wire fraud. We keep the sender, subject, an excerpt and the result with your closing, and store bank account numbers only in a scrambled form. If your title company enrolled the closing, it can see alerts on it, and that closing record stays with the title company. We may alert you by email and, if you agreed, by text. AI may help summarize alerts.
Title Watch
We keep the property and owner details you enter and link you to your county's records. We do not buy title data about you.
Offers and Evidence Log
Your offer link lets a buyer reach you without your phone number or email. What the buyer submits (name, contact details, offer and files) goes to you and is stored with your account; we keep a scrambled form of their IP address to stop abuse. The Evidence Log is your saved scans and notes, which you can export.
Support chat
The in-app assistant sends what you type to our AI provider to answer. Do not share passwords or full card numbers in it.
AI
We use Anthropic's Claude for the uses above. Under its commercial terms, Anthropic does not train its models on what we send. We keep names, addresses and phone numbers out of prompts where the task does not need them, but a message, reply or chat you send is passed on as written. See Anthropic's privacy policy.
6. Emails, notifications and texts
We email you about your account, your removals and your protection features, and, only if you agree, about news and offers. Every marketing email has a one-click unsubscribe. Push notifications can be turned off in the app or your phone's settings.
If you opt in on our SMS preferences page at fendland.com/sms-opt-in, or when enrolling a closing in Wire Fraud Protection, FendLand may send you text messages such as one-time verification codes, security alerts, wire-fraud alerts about your closing, and service updates about your own account. Opting in to SMS is voluntary and is never required to create or use a FendLand account.
We do not sell, rent, or share your mobile information, including your phone number and your SMS/text-messaging opt-in and consent, with any third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent will not be shared with any third parties, except with the service provider that operates our messaging program (Twilio) solely to deliver the messages you requested.
Message frequency varies. Message and data rates may apply. Reply STOP to any message to unsubscribe at any time, or HELP for help. You can also reach us at fendland.com/support.
7. How long we keep it
We keep your information while your account is open and for as long as a feature needs it, unless a shorter period applies:
- Broker reply emails: 180 days in full. Short excerpts stay in your removal history.
- Phone carrier lookups: about 60 days. Reports from the Messages app: 90 days. Reports on public number pages: one year.
- Free Exposure Check: the app's free scan result, 7 days; email sign-ups nobody confirms, 7 days. After you unsubscribe, or after a year, we delete the name, address and results and keep only your email and the record of your choice, so we never email you again by mistake.
- Error reports, analytics and server logs: for the periods our providers keep them.
When you delete your account
Deletion takes effect at once. We delete your account, profile and removal profile, scans and Evidence Log, removal requests and their history, signed authorizations and uploaded files, Phone Protection numbers and alerts, offer links and what buyers sent through them, and your community-blocklist votes. A website subscription is cancelled; an app store subscription must be cancelled in your phone's settings.
We keep, without your name or account: totals such as community blocklist counts, a scrambled record that a free scan was used, and the email suppression record above. We keep payment and subscription records, and security logs, as long as the law or fraud prevention requires. A closing enrolled by your title company stays with its records. Backups expire on their normal schedule, and analytics and error-report providers keep their copies for their own retention periods.
We cannot delete what a broker, title company or other outside party already received at your request; their own policies apply. A broker that removed you may keep a record of that so it does not list you again.
8. Security
We encrypt data in transit, limit who and what can reach it, keep each account's data separate, and handle sensitive work on our servers, not in your browser. No system is perfectly secure, so we also recommend a strong password and two-factor sign-in. Details are on our Trust & Security page.
9. Your rights and choices
Everyone can
- Export your Evidence Log in the app, or ask us for a copy of your data.
- Correct your details in the app, or ask us to.
- Delete your account in the app (Profile → Manage profile → Delete account), from your account page, or by emailing support@fendland.com from your account's address.
- Revoke your removal authorization, or choose sites we should not contact, in the app. Sign again any time to resume.
- Turn off AI for your scans in the app, and web ad measurement on our Cookie Policy page. We honor Global Privacy Control.
- Unsubscribe from marketing email, turn off notifications, and reply STOP to any text.
Rights under US state privacy laws
Depending on where you live (including California, Virginia, Colorado, Connecticut, Texas, Oregon, Florida and other states), you can ask to know, get a copy of, correct or delete your personal information, and opt out of its sale, of “sharing” for cross-context behavioral advertising or targeted advertising, and of profiling that produces significant effects. We do not sell personal information for money and do not use it for that kind of profiling. Our ad measurement with Meta may count as sharing or targeted advertising under some laws; the opt-outs above stop it. We use sensitive information, such as your date of birth, only to provide the service you asked for.
Email privacy@fendland.com from your account's address. We verify each request and answer within the time the law allows. An authorized agent can ask for you; we may ask for proof and confirm with you. If we say no, reply with “Appeal” in the subject. If you disagree with the result, you can contact your state attorney general. We never treat you differently for using these rights.
In the last 12 months we collected the categories in Section 2 (identifiers, contact details, account and purchase information, internet and app activity, approximate location from IP, content you submit, and sensitive information you choose to give, such as date of birth), from the sources and for the purposes in Sections 2 and 3, and disclosed them to the recipients in Section 4.
10. Children
FendLand is not for anyone under 18, and we do not knowingly collect their information. If you think we have, contact us and we will delete it.
11. Changes to this policy
If we make a material change, we will tell you by email or in the app before it takes effect. The date at the top shows the latest update.
12. Contact
97Dev LLC, operator of FendLand.
Privacy questions and requests: privacy@fendland.com
General support: support@fendland.com